Store FAQ

1. What is Zakah Life's® return and refund policy?

At Zakah Life®, we prioritize your satisfaction with our Organic CBD Topical Balms. If, for any reason, you find yourself unsatisfied with your purchase, our straightforward return policy is designed to provide you with peace of mind.

Return Eligibility:

  1. 30-Day Satisfaction Guarantee: We offer a 30-day satisfaction guarantee on all Organic CBD Topical Balms. Should you find the results unsatisfactory, you can initiate a return within 30 days from the purchase date.

  2. Unopened and Unused Products: To qualify for a return, the product must not be more than 1/2 used. If you have questions or need clarification, please reach out to us. We care about each case and are here to assist you.

How to Initiate a Return:

  1. Contact Customer Support: Initiate the return process by contacting our customer support team at contact@zakahlife.com. They will guide you through the process and provide steps for an approved return.

  2. Return Shipment: Once your return is approved, we will provide you with a label to affix to your package for the secure return of the Organic CBD Balm.

Refund Policy:

Upon receiving and inspecting the returned product, your refund will be processed within 3-7 business days. The refund will be issued in the same form as the original payment method.

Shipping Costs:

Zakah Life® covers the shipping costs associated with your return.

Contact Us:

For any questions regarding our return policy or assistance with a return, our friendly customer support team is available at 1-877-699-2524.

Elevate your satisfaction with Zakah Life® Organic CBD Topical Balms – where your peace of mind matters. Explore our range for a wellness journey backed by quality and care.

2. What is Zakah LIfe's® privacy policy?

At Zakah Life LLC® (Zakah Life), our unwavering commitment is to maintain the accuracy, confidentiality, security, and privacy of personal information collected from visitors to our website. Designed to surpass prevailing privacy standards, our privacy policy assures affiliates of Zakah Life LLC® of our dedication to transparency and data protection.

Key Points of Zakah Life's® Privacy Policy:

  1. Scope of Application: The Privacy Policy Agreement applies exclusively to Zakah Life LLC® and governs all data collection and usage.

  2. Consent Through Usage: By using zakahlife.com, users consent to the data procedures expressed within this agreement.

Collection of Information:

  1. Voluntarily Provided Information: Information such as name, address, email, billing, and credit card details is collected when users purchase products or services, solely for delivering requested services.

  2. Automatic Information Collection: Cookies, third-party tracking technologies, and server logs are automatically collected during website visits.

Usage of Collected Information:

  1. Operational Assistance: Personal information aids in website operation and ensuring the delivery of requested services.

  2. Communication: Zakah Life LLC® may use personally identifiable information to inform users about other available products and services, as well as for surveys or research.

  3. No Third-Party Sharing: Zakah Life LLC® does not sell, rent, or lease customer lists or names to third parties.

Privacy and Security Measures:

  1. Demographic Information: Anonymous demographic information may be collected for service enhancement, such as age, gender, household income, political affiliation, race, and religion.

  2. Data Disclosure: Personal information may be disclosed to comply with laws, protect rights and property, or ensure user safety.

Children Under Age of 18:

  1. Protection of Minors: Zakah Life LLC® does not knowingly collect identifiable information from individuals under the age of eighteen (18) without verifiable parental consent.

Unsubscribe or Opt-Out:

  1. User Choice: Users can discontinue receiving communications from zakahlife.com.

  2. Opt-Out Process: To unsubscribe, send an email expressing the wish to contact@zakahlife.com.

Links to Other Web Sites:

  1. External Websites: Zakah Life LLC® is not responsible for the privacy policies of linked websites.

  2. User Caution: Users are encouraged to read the privacy statements of external websites.

Security Measures:

  1. Comprehensive Security: Zakah Life LLC® employs physical, procedural, and technical security measures to prevent unauthorized access, disclosure, or modification of user information.

  2. SSL Usage: Secure Socket Layer (SSL) is utilized for secure communication, ensuring the confidentiality of credit card and personal information.

Changes to Privacy Policy Agreement:

  1. Notification: Changes will be posted on zakahlife.com to keep users informed.

  2. User Awareness: Users will be promptly notified via email if personally identifiable information is used differently from the initial intent.

Acceptance of Terms:

  1. Implicit Agreement: Continued use of zakahlife.com implies acceptance of the terms outlined in the Privacy Policy Agreement.

  2. User Choice: Users not in agreement with the terms should refrain from further use of the website.

How to Contact Us:

For any questions or concerns related to our Privacy Policy Agreement, contact us at:

At Zakah Life LLC®, your privacy is paramount. Explore our website with confidence, knowing that transparency and data protection are at the core of our operations.

3. What is Zakah Life's® shipping policy?

At Zakah Life®, we prioritize your convenience by offering free shipping on all orders. For those seeking expedited service, we are delighted to accommodate your requirements. Simply reach out to us via phone or email, and we'll handle your needs promptly.

Key Features of Zakah Life's® Shipping Policy:

  1. Same-Day Shipping: Orders placed by 3 p.m. PT, Monday through Friday, will be shipped on the same day.

  2. Delivery Timeframe: Expect your order to arrive within 3-5 days, depending on your location. Orders placed by 9 a.m. PT on Saturdays are also shipped promptly.

  3. Holiday Considerations: During holidays, please anticipate a slightly longer shipping duration.

  4. Weekend Orders: Orders placed after 9 a.m. PT on Saturday or anytime on Sunday may experience extended shipping times.

  5. Comprehensive Tracking: Rest assured, tracking is included from the initiation of your order until its final delivery, providing you with constant visibility.

Contact Us for Assistance:

Should you encounter any issues or have inquiries, please don't hesitate to reach out to us:

At Zakah Life®, we strive for shipping excellence, ensuring your orders are processed promptly and delivered with the utmost efficiency. Explore our range with the confidence of seamless and reliable shipping services.

4. What is Zakah LIfe's® contact information? 

Connecting with Zakah Life® is effortless, and we offer multiple channels for your convenience.

Contact Options:

  1. Direct Phone: Call us directly at 1-877-699-2524 for prompt assistance during business hours.

  2. Email: Drop us a line at contact@zakahlife.com for a swift and detailed response to your inquiries.

  3. Postal Address: Send correspondence to our mailing address at PO BOX 26475, Scottsdale AZ, 85255.

Why Contact Us?

At Zakah Life®, we value your queries, concerns, and needs. Our dedicated team is available during business hours to provide you with the assistance you deserve.

Connect with Confidence:

Whether it's a product-related question, support request, or general inquiry, feel free to reach out. Your satisfaction is our priority.

For seamless communication and reliable support, choose Zakah Life® as your trusted wellness partner.

5. How do I know which product is right for me?

Embarking on your wellness journey and choosing the right product can be a thoughtful process. While we can't legally make health claims, we are here to offer guidance.

Consider the following steps:

  1. Research Benefits: Explore the potential benefits of full-spectrum hemp oils. Many have reported remarkable health improvements.

  2. Customer Testimonials: Seek out testimonials from individuals who have experienced the benefits firsthand. Real-life experiences can provide valuable insights.

  3. Consult Your Physician: Prioritize your well-being by consulting your primary physician before incorporating any new health routine.

6. Why Full Spectrum CBD Hemp Oils?

Full spectrum CBD hemp oils have garnered attention for their potential health benefits. Doctors and users alike have observed positive outcomes.

Our Advice:

While we can't make specific health claims, we encourage you to empower yourself with knowledge. Research, testimonials, and professional advice can guide you in making an informed decision.

Your Wellness, Your Choice:

Ultimately, the choice is yours. Your unique journey deserves personalized attention, and consulting with your healthcare provider ensures a tailored approach to your well-being.

Explore, Discover, Thrive:

Navigate your wellness journey with confidence. Discover the potential of full-spectrum hemp oils and make choices that resonate with your health goals.

7. How soon will I get my order?

For insights into our delivery process, refer to Zakah Life's® shipping policy in the FAQ section. Here's a quick overview:

Same-Day Shipping: Orders placed by 3 p.m. PT, Monday through Friday, are dispatched on the same day.

Delivery Timeframe: Anticipate your order's arrival within 3-5 days, contingent on your location. Saturday orders up to 9 a.m. PT are promptly shipped.

Holiday Considerations: During holidays, please expect a slightly extended shipping duration.

Weekend Orders: Orders after 9 a.m. PT on Saturday or anytime on Sunday may experience prolonged shipping times.

Comprehensive Tracking: Rest easy – we include tracking from order initiation to final delivery, ensuring continuous visibility.

Swift, Secure, Transparent: Your Satisfaction, Our Priority

Experience the convenience of timely deliveries, meticulous tracking, and a commitment to your satisfaction. At Zakah Life®, we strive to make your wellness journey seamless.

For more details, delve into our shipping policy in the FAQ section.

8. Can I Find Zakah Life's® CBD Products in Stores?

Absolutely! Zakah Life's® premium CBD products may be available in select stores across the USA. To discover if there's a local store near you carrying our products, feel free to reach out to us via email at contact@zakahlife.com.

At Zakah Life®, we're committed to expanding accessibility, making our CBD offerings conveniently accessible for your well-being. Connect with us today to explore local options and embark on your journey to holistic wellness.

For personalized assistance, drop us an email and discover the convenience of Zakah Life's® CBD products near you.

9. Does Zakah Life® ship their products to all states in the USA?

Absolutely! With a legacy of over 7 years in the market, Zakah Life® proudly adheres to stringent state and federal guidelines. We legally ship our premium CBD products anywhere across the USA, ensuring nationwide access to our wellness offerings.

Rest assured, you can confidently order Zakah Life® CBD products with zero concerns. Experience the benefits of our high-quality CBD products delivered straight to your doorstep, no matter which state you're in.

Explore the full range of Zakah Life® CBD products and enjoy the convenience of nationwide delivery.

10. Does Zakah Life® Ship their CBD products internationally?

While we are actively working on expanding our reach globally, at this time, Zakah Life® does not offer international shipping for our CBD products. We are dedicated to providing exceptional quality and service, and as we work towards international accessibility, we appreciate your patience and understanding.

Stay tuned for updates on our international shipping options as we strive to make Zakah Life® CBD products available worldwide.

For the latest developments and inquiries, feel free to reach out to us at contact@zakahlife.com.

11. Can I travel with my Zakah LIfe® CBD products on airlines?

Absolutely! Since 2020, the Transportation Security Administration (TSA) has given the green light for the hassle-free travel of CBD products within the USA. To ensure a seamless journey, always review pre-trip guidelines, especially if you're carrying a topical, to meet the product size requirements.

For your convenience while traveling, consider our specially crafted ZL PRO TRAVEL | CBD GOBALM, designed to meet your CBD needs on the go.

Fly stress-free with Zakah Life® CBD products – your trusted travel companion.

Note: For any specific inquiries or updates, contact us at contact@zakahlife.com.

12. Tell me more about your auto-ship subscription plan?

Discover the convenience of our auto-ship subscription plan, designed to streamline your shopping experience. With our subscription service, your favorite products are automatically renewed based on your chosen delivery interval, ensuring a seamless and hassle-free process. Allow us to delve into the workings of our subscription model:

How Subscriptions Work: Our subscription service simplifies the replenishment of your must-have products. Upon initiating a subscription, the system takes care of the rest. For instance, if you opt for a monthly subscription, your credit card will be automatically charged every month. Consequently, your desired products will effortlessly reach your doorstep without requiring manual order placement.

Can I Pause or Cancel a Subscription? Certainly! We understand that flexibility is key. You have the freedom to pause or cancel your subscription at any time through our user-friendly customer portal. Please note that certain subscriptions may necessitate a specific number of payments before cancellation becomes an option. Access the customer portal using the magic link provided in the initial subscription order email or by creating an account on our website.

How to Skip or Reschedule a Charge: Managing your subscription has never been easier. In the customer portal, each scheduled delivery includes a convenient "Skip Payment" button, allowing you to skip a charge when needed. For those times when you want to adjust the schedule, simply click on the "Reschedule" button next to the delivery date.

Can I Add Products to My Subscription? Absolutely! Tailor your subscription to your evolving needs by adding or modifying products in the customer portal. Click on the "Edit" button in the products card, and effortlessly edit, remove, or add products to your subscription.

Payment Processing Concerns: In the event that a subscription renewal faces challenges due to payment processing issues, rest assured that we've got you covered. You'll receive an email notifying you of the situation, along with a secure link to update your payment method, ensuring a seamless continuation of your subscription.

Enhance your shopping experience with our auto-ship subscription plan, providing unmatched convenience and flexibility. Sign up today to enjoy the benefits of automated product delivery tailored to your preferences.